Effective date: 1st June 2026.
Who we are
My Growth Score (the "app", "we", "us") is an account-based feedback, growth, survey, scoring, recognition and insight platform available at mygrowthscore.app and through mobile app wrappers that point to the same site.
Information we collect
- Account information such as your name, email address, user ID, and login/authentication data.
- Profile information you choose to add.
- Organisation and team membership, including role information.
- Survey responses and feedback you submit or receive.
- Recognition, scoring, contribution, challenge and other growth-related data.
- Admin and audit logs and app activity needed to operate the service securely.
- Technical data such as device or browser type, IP address, logs and diagnostics, and approximate location inferred from IP where applicable.
- Email and message metadata related to invitations or account communications.
How we use information
- To provide and operate the app.
- To authenticate users and protect accounts.
- To manage organisations and teams.
- To collect and display feedback and survey results.
- To calculate and explain scores and related insights.
- To send invitations and account or service messages.
- To improve security, reliability and support.
- To provide AI-assisted insights where those features are enabled.
Your privacy choices
You can contact us to exercise privacy rights that may be available to you under applicable law, including access, correction or deletion requests. We will respond in line with the laws that apply to us.
AI and scoring transparency
Scores, dashboards and AI-assisted insights are informational only. They may be incomplete, out of date or inaccurate. Users and organisations should not rely on them as the sole basis for any important employment, disciplinary, legal, medical or financial decision. The app does not provide legal, medical, financial, employment, HR or performance-management advice.
Sharing and service providers
We use service providers to operate the app. These may include hosting, database and authentication providers (including Supabase), email delivery, diagnostics and analytics where enabled, and AI providers where AI-assisted features are enabled. These providers process information on our behalf under appropriate terms.
Organisation and admin access
If you use the app as part of an organisation, authorised organisation admins may access information related to their organisation or team, including membership, survey responses, recognition, scores and related activity that belongs to that organisation.
Data retention
We retain information for as long as your account or organisation relationship is active, and for as long as we need it for security, audit, legal, support and legitimate operational purposes.
Account deletion and data requests
You can request deletion of your My Growth Score account from within the app by going to Settings > Profile > Danger Zoneand submitting an account deletion request.
When an account deletion request is processed, we delete the authentication account and delete or anonymise associated personal data where appropriate. Some limited records may be retained where required for legal, security, audit, fraud prevention, compliance, support or legitimate operational purposes.
If you are unable to access your account or need help with deletion or other data requests, contact us at info@intelisenseit.com.
Children
The app is not intended for children under the minimum age required by applicable law in their location.
Security
We use HTTPS in transit and apply reasonable technical and organisational safeguards. No system can be guaranteed to be completely secure.
International processing
Information may be processed in countries where we or our service providers operate. Those countries may have different data protection laws than your own.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the effective date above.
Contact
Questions about this policy? Contact us at info@intelisenseit.com.
See also our Terms of Use and Support page.